Following a recent ISO 9001 audit (which we passed with zero corrective actions required)  Alphatech are pleased to report that our analysis of "Customer Feedback" reports (routinely forwarded to clients for feedback) produced an overall rating of 93.68% for the 2008 year to date.

Alphatech are pleased to report that we would be at virtually 100%

but for the ever present need to keep costs down, clients reported 100% on "responsiveness" & "technical knowledge" for our testing services but were slightly more conservative on competitiveness.

We recognise the typical client comment against price competitiveness has been "great service, we'd love it if you could shave more out of the costs as well" as a reflection that we are all under constant pressure to reduce costs.

If you need help reviewing the Cost Benefit Analysis for some of your R&D testing budget don't hesitate to talk with us.

We have extensive experience of product fault exposure and are always happy to talk over your needs and help you with your business case.